Please read these Terms & Conditions carefully before using the xtaya platform. By accessing or using xtaya, you agree to be bound by the terms set out below.
Key Points
xtaya is strictly for players aged 21 and above. This is a legal requirement under Philippine gaming regulations. Underage access is prohibited and accounts found to be in violation will be suspended immediately.
Each player is permitted to hold only one xtaya account. Duplicate accounts are prohibited and may result in forfeiture of balances and permanent suspension. Your account is personal and non-transferable.
All bonuses and promotions offered by xtaya are subject to specific wagering requirements and conditions. Bonuses cannot be withdrawn until the applicable wagering requirements have been fully met.
You are responsible for maintaining the confidentiality of your xtaya login credentials. xtaya will never ask for your password via chat or email. Report any unauthorized access to our support team immediately.
These Terms & Conditions are governed by the laws of the Republic of the Philippines. By using xtaya, you confirm that online gaming is lawful in your jurisdiction and that you are not accessing the platform from a restricted territory.
Any use of software, bots, exploits, or collusion to gain an unfair advantage on xtaya is strictly prohibited. xtaya reserves the right to void winnings and suspend accounts where fraudulent activity is detected.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and xtaya ("xtaya," "we," "us," or "our"), the operator of the online gaming platform accessible at https://xtaya.app ("Platform"). By registering an account, accessing, or using any part of the xtaya Platform, you unconditionally accept and agree to be bound by these Terms in their entirety.
If you do not agree with any part of these Terms, you must immediately cease using the xtaya Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
These Terms should be read in conjunction with our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and xtaya.
Important: These Terms were last updated on January 1, 2026. xtaya reserves the right to amend these Terms at any time. It is your responsibility to review these Terms periodically to stay informed of any changes.
To register and use the xtaya Platform, you must satisfy all of the following eligibility requirements at all times:
Age Verification: xtaya reserves the right to request identity documents to verify your age at any time. Withdrawals will not be processed until age verification is satisfactorily completed. Accounts found to belong to persons under 21 years of age will be immediately suspended and all balances forfeited.
To access the full features of the xtaya Platform, you must register a player account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, email address, and contact number. You agree to update this information promptly if it changes.
Each individual player is permitted to maintain only one (1) active account on xtaya. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. xtaya employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, xtaya reserves the right to close all associated accounts and forfeit any balances therein.
You are solely responsible for maintaining the confidentiality of your xtaya login credentials, including your username and password. You must not share your account credentials with any third party. xtaya will never request your password through any communication channel. You agree to notify xtaya's support team immediately upon becoming aware of any unauthorized access to or use of your account.
xtaya operates a Know Your Customer ("KYC") verification process in accordance with applicable anti-money laundering regulations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership before withdrawals are processed. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension.
Accepted Philippine IDs: Valid government-issued IDs accepted for KYC include PhilSys National ID, passport, driver's license, SSS/GSIS ID, PRC ID, and Voter's ID.
xtaya accepts deposits in Philippine Peso (PHP) through the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. The minimum deposit amount is ₱100. Deposits are generally credited to your xtaya account instantly upon confirmation from the payment provider. xtaya does not charge fees on deposits; however, your payment provider may apply their own transaction fees.
Withdrawal requests are processed subject to the following conditions:
All transactions on the xtaya Platform are conducted in Philippine Peso (PHP). xtaya does not accept deposits or process withdrawals in foreign currencies. Any currency conversion costs are the sole responsibility of the player.
An account is considered dormant if there has been no login activity for a continuous period of twelve (12) months. xtaya reserves the right to apply a monthly administrative fee to dormant accounts after providing prior written notice to the registered email address. Players may reactivate dormant accounts by contacting customer support.
xtaya offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.
Unless otherwise stated in the specific promotion terms, all bonuses awarded by xtaya are subject to a wagering requirement before the bonus amount or any winnings derived from bonus funds may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion details. Failure to meet wagering requirements within the specified validity period will result in the forfeiture of the bonus and any associated winnings.
xtaya reserves the right to withhold, void, or reclaim any bonus or associated winnings where it reasonably suspects that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, placing low-risk bets to meet wagering requirements, or participating in coordinated bonus exploitation with other players.
Bonuses are available to eligible players only. xtaya reserves the right to determine eligibility at its sole discretion. Bonuses are not available to players who have opted for self-exclusion or who are subject to account restrictions.
Note: xtaya promotions are designed for entertainment purposes. Always review the full terms of any promotion before opting in. If you have questions about a specific bonus, contact our 24/7 live chat support team.
Each game available on the xtaya Platform is governed by its own specific rules, which are accessible within the game interface. It is your responsibility to familiarise yourself with the rules of any game before placing real-money wagers. xtaya accepts no liability for losses arising from a player's failure to understand the applicable game rules.
All non-live casino games on the xtaya Platform use certified Random Number Generator (RNG) technology to ensure that game outcomes are entirely random and cannot be predicted or manipulated. Live dealer games are streamed in real time from professional studios and are subject to independent oversight.
In the event of a technical malfunction, game error, or system failure that affects the outcome of a game, xtaya reserves the right to void the affected game round and refund the wager to the player's account. xtaya's decision in such matters is final. No compensation will be paid for losses arising from technical malfunctions beyond the refund of the affected wager.
Minimum and maximum bet limits apply to all games on the xtaya Platform. These limits are displayed within each game interface. xtaya reserves the right to adjust bet limits at any time without prior notice.
The following activities are strictly prohibited on the xtaya Platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and referral to relevant law enforcement authorities:
Anti-Money Laundering: xtaya is committed to preventing money laundering and the financing of illegal activities. All suspicious transactions are reported to the appropriate Philippine authorities in accordance with applicable law. Players are reminded that the Platform is for entertainment purposes only and must not be used as a financial instrument.
All content on the xtaya Platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, game content, and the overall design and layout of the Platform ("Content"), is the exclusive property of xtaya or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. This licence does not include the right to:
The xtaya name, logo, and all related marks are trademarks of xtaya. Unauthorised use of these marks is strictly prohibited.
xtaya endeavours to maintain continuous availability of the Platform but does not guarantee uninterrupted access. The Platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond xtaya's reasonable control. xtaya accepts no liability for losses arising from Platform unavailability.
The xtaya Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by applicable law.
To the maximum extent permitted by applicable Philippine law, xtaya's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your xtaya account in the thirty (30) days immediately preceding the event giving rise to the claim.
xtaya shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of goodwill, arising out of or in connection with your use of the Platform, even if xtaya has been advised of the possibility of such damages.
xtaya collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the xtaya Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
xtaya implements industry-standard security measures to protect your personal data, including SSL encryption, secure data storage, and access controls. However, no method of electronic transmission or storage is completely secure, and xtaya cannot guarantee absolute data security.
xtaya will not sell, rent, or otherwise disclose your personal data to third parties except as described in the Privacy Policy or as required by applicable law, including disclosures to Philippine regulatory authorities.
xtaya is committed to promoting responsible gaming and providing a safe, sustainable entertainment environment for all players. We recognise that for some individuals, gambling can become problematic, and we take our duty of care seriously.
The following responsible gaming tools are available to all xtaya players directly from the account dashboard:
If you believe you may have a gambling problem, we strongly encourage you to use these tools and to seek professional support. For more information, please visit our Responsible Gaming page.
Remember: Gambling is intended as entertainment, not as a source of income. Never gamble with money you cannot afford to lose. xtaya is strictly for players aged 21 and above.
xtaya reserves the right to amend, modify, or update these Terms at any time at its sole discretion. Where changes are material, xtaya will endeavour to provide reasonable advance notice to registered players via email or a prominent notice on the Platform.
Your continued use of the xtaya Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must cease using the Platform and may request account closure by contacting our support team.
The date of the most recent revision to these Terms is displayed at the top of this page. We recommend that you review these Terms periodically to ensure you remain informed of the current version.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
In the event of any dispute between you and xtaya arising out of or in connection with your use of the Platform or these Terms, both parties agree to first attempt to resolve the dispute through good-faith negotiation. You may initiate this process by contacting xtaya's customer support team with a written description of your complaint.
If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the competent courts of the Republic of the Philippines, to whose exclusive jurisdiction both parties irrevocably submit.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the xtaya Platform, please do not hesitate to contact our support team. We are available 24 hours a day, 7 days a week.
For responsible gaming support and self-exclusion requests, please visit our dedicated Responsible Gaming page or contact our support team directly via live chat.
Response Times: Live chat queries are typically answered within 2 minutes. Email queries are responded to within 24 hours. For urgent account security matters, please use live chat for the fastest response.
Ready to Play?
Now that you know the rules, you're ready to enjoy everything xtaya has to offer — live casino, slots, bingo, and more. In Philippine Peso, with GCash deposits. 21+ only. Please play responsibly.